This pre-owned or refurbished product has been professionally inspected and tested to work and appear to be new. How a product becomes a part of Amazon Renewed, your destination for pre-owned, refurbished merchandise: A customer buys a brand new product and returns it or trades it in for a more recent or different model. That product is inspected and tested to work and appear to be new by Amazon-qualified providers. Then, the product is sold as an Amazon Renewed product on Amazon. If now not happy with the acquisition, renewed merchandise are eligible for replacement or refund below the Amazon Renewed Guarantee.